HORANEST SHIPPING POLICY
At Horanest, we are committed to delivering your orders quickly, securely, and reliably. This Shipping Policy outlines our delivery practices and options to ensure a seamless experience when shopping on horanest.com (“Site”).
Shipping Coverage We offer worldwide shipping from our facilities. Orders are processed and dispatched from our primary location in Paris, France.
Processing Time
All orders are typically processed within 1 to 2 business days. You will receive a confirmation email with tracking information once your order has shipped.
Delivery Time
- USA: 4 to 7 business days.
- International: Delivery time varies by destination, but typically does not exceed 14 business days.
Shipping Costs
- USA: We offer free shipping on all orders — no minimum purchase required.
- International: Shipping costs vary depending on the country and will be clearly displayed at checkout.
- Expedited or priority shipping options may be available during checkout for an additional fee (if applicable).
Customs and Import Duties
International orders may be subject to customs fees and import duties of the destination country.
These charges are the responsibility of the recipient and vary by country.
Taxes are calculated and displayed at checkout based on your shipping location.
Tracking Your Order : Once your order has shipped, you will receive a tracking number via email. You can track the progress of your delivery through our Track My Order page at any time.
Customs and Import Duties : International orders may be subject to customs fees and import duties of the destination country. These charges are the responsibility of the recipient and vary by country.
Lost or Damaged Packages : If your order is lost in transit or arrives damaged, please contact our support team at help@horanest.com with your order number. We will assist you in resolving the issue as quickly as possible.
Incorrect Addresses : Please ensure that your shipping address is accurate before completing your purchase. Horanest is not responsible for delays or lost packages due to incorrect or incomplete addresses provided at checkout.
Need Help?
If you experience any issues or have question feel free to contact us. We’re here to help:
- 📧 Email: help@horanest.com
- 📞 US Support (EN): +1 2029003759
